Pro Shop Attendant

Department: Golf Services
Job: Pro Shop Customer Service Attendant

Reports To: PGA Associate Professional & General Manager

Classification: Full Time and Part Time Seasonal (must be available to work any shift
including early mornings, days, weekends & holidays)

Salary: Starting at $17.00 per hour or based on experience

Summary: Assist in the daily operation of the Golf Pro Shop, processing of green fees and merchandise sold, booking tee times, and housekeeping of the pro shop. Golf Course experience is an asset.

Primary Responsibilities:
• Register all sales transactions with accuracy.
• Demonstrate a high level of customer service on an ongoing basis.
• Balance daily cash out receipts in accordance with handing procedures at the conclusion of each shift.
• Ensure pro shop is clean and always organized.
• Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
• Answering of telephones for tee time bookings.
• Assist with administrative tasks as required.
• Keep the General Manager and/or PGA Associate Professional informed of any incidents or concerns as related to staff and services provided.
• Ensure compliance to Policies and Policies and Standard Operating Practices.
• Opening and closing the Pro Shop
• Arriving 15 minutes before shift to be open and ready to start the day at scheduled time.
• Perform all duties in accordance with daily procedures.
• Assist members/guests with questions and concerns.
• Stay in constant contact with the Back Shop team.
• Print material for events and leagues.
• Assist with Tournament set-ups
• Ensure the pro-shop is secure, by not leaving it unattended.
• All other duties as assigned.
Physical Environment and Qualifications:
• Candidate must be highly motivated, enthusiastic, and excel in public relations and organizational skills.
• Point of Sale experience in a retail operation is a definite asset.
• Must be able to handle a variety of responsibilities relating to golf operations.
• Must be able to work independently and provide leadership in a team environment.
• Customer service driven.
• Work in a fast-paced environment, with accuracy.
• Must be able to lift 25 LBS
• Long periods of standing on your feet
• Must be willing to work morning shifts, evening shifts, weekends and holidays
• Computer skills and typing
• Strong verbal communications
• Smart Serve is required.
• Must be a minimum of 18 years of age and possess a valid Driver’s Licence.
Job Perks:
Golfing privileges
Discounts on Golf Shop merchandise
Discount on food & beverage

Our team takes pride in creating an unforgettable golf experience for all our members and guests. If you are a positive team player looking to join our passionate group apply now!
This position could offer career opportunities and mentorship to persons wanting to get into the golf industry as a career.
Apply: Please submit your resume & cover letter to robinhenderson@belacres.com